Interpreter Agreement

Interpreters using InterpretNow are expected to operate as independent service providers, not employees of InterpretNow, unless a separate written agreement states otherwise. Interpreters control whether to accept available bookings and are responsible for the services they provide.

Interpreters must provide accurate profile information, language capabilities, experience, certifications, specializations, and availability. Interpreters should only accept bookings they are qualified and able to perform professionally.

Interpreters agree to be timely, professional, respectful, accurate, impartial, and prepared. Interpreters should not add personal opinions, alter meaning, omit material information, or act outside the scope of the interpretation assignment.

Interpreters must keep client information, appointment details, interpreted communications, and platform records confidential except where disclosure is required by law or necessary to complete the booking.

Interpreters may view and accept available jobs based on their profile, location, language, plan access, and platform rules. Once a booking is accepted, the interpreter is expected to attend, arrive on time, and complete the assignment unless a legitimate issue prevents service.

Interpreters may set their hourly rate where available. The platform calculates booking amounts, platform fees, and interpreter payout estimates based on booking duration, interpreter rate, and membership plan.

Current interpreter platform fee rules include Basic plan at 7% and Pro plan at 5% on completed bookings, unless updated by InterpretNow. Final payout timing may depend on payment status, booking completion, Stripe processing, disputes, or administrative review.

Interpreter access may require a paid membership plan. Basic and Pro membership benefits, monthly price, job limits, platform fees, and trial status are displayed in the membership dashboard. Interpreters are responsible for managing subscription changes or cancellations through the billing portal.

Interpreters should not cancel accepted bookings without good reason. Repeated cancellations, late arrivals, missed appointments, or no-shows may affect visibility, eligibility, ratings, payouts, or account status.

Clients may review completed bookings. InterpretNow may use reviews, job completion history, complaints, response time, and other performance signals to manage interpreter visibility, approval status, or platform access.

Interpreters may not harass clients, discriminate, submit false credentials, bypass platform payments, solicit off-platform payment for platform bookings, share confidential information, impersonate others, accept jobs they are not qualified for, or misuse platform data.

InterpretNow may suspend, restrict, or remove interpreter access for misconduct, inaccurate information, failed verification, poor performance, safety concerns, nonpayment, fraud, policy violations, or legal risk.

Interpreters are responsible for determining and handling their own tax obligations related to income earned through bookings, including any reporting, filings, or payments required by law.

InterpretNow may update this Interpreter Agreement as the platform, payment structure, verification process, or operating requirements change. Continued use of the interpreter dashboard means the interpreter accepts the updated agreement.

Questions about this agreement can be sent to support@interpretnow.com.